Photo by Thomas on Unsplash When hurricane-force winds tore across Colorado’s Front Range last week, Xcel Energy made the rare call to implement a Public Safety Power Shutoff (PSPS), plunging communities, including the City of Black Hawk, Colorado, into uncertainty and widespread power outages. For many businesses, it was a crisis few had planned for. For  Monarch Casino Resort Spa in Black Hawk, the sudden outage could have meant confusion, frustration, and reputational da